OFT consumer complaints

Do you need to make a complaint about a business, product or service? Find the relevant forms here.

Data and Resources

General consumer complaint form PDF
Use this form to lodge a formal complaint about a trader. Make sure you have...
Product safety complaint form PDF
Use this form if you wish to complain about an unsafe product or service.

Field	Value
Author	HPRwebteam@justice.qld.gov.au
Maintainer	HPRwebteam@justice.qld.gov.au
Version	1.0
Last Updated	April 7, 2025, 10:06 (AEST)
Created	February 17, 2015, 11:37 (AEST)