Client aggression policy
This policy provides Office of Fair Trading (OFT) staff with appropriate intervention and management strategies to deal with aggressive clients or traumatic incidents in the course of their duties.
Additional Information
| Field | Value |
|---|---|
| Data last updated | 26 May 2023 |
| Metadata last updated | 26 May 2023 |
| Created | 14 February 2017 |
| Format | |
| License | cc-by-nd |
| Has views | False |
| Id | 73673b14-288f-4da6-beb5-fd60b71bbd87 |
| Mimetype | application/pdf |
| Package id | c6c2dacb-d22f-4cdf-9312-0e6941a1f2b0 |
| Position | 8 |
| Size | 205.6 KiB |
| State | active |
| Url type | upload |