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OFT Australian Consumer Law industry guides
Find a series of industry guides to help you understand your business's rights and responsibilities under the Australian Consumer Law (ACL). -
OFT consumers' helpful resources
Want some help with being a smart consumer? These resources can help you. -
OFT security association information sheets
Security industry associations must be approved by the Office of Fair Trading. These information sheets can tell you what you will need to do. -
OFT tattoo industry forms for operating
Tattoo parlours must complete these forms while they operate. -
OFT consumer complaints
Do you need to make a complaint about a business, product or service? Find the relevant forms here. -
OFT storage liens form
Use this form to make a storage liens agreement with a consumer. This advises the consumer that their stored goods are considered security for their payment. -
OFT Buy Smart Competition student and teacher resource documents
These resources can help teachers and students learn about their consumer rights and responsibilities as they prepare for the Buy Smart Competition.